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Curtain Fabric
Curtains
Blinds
Poles & Tracks
Bedding
Cushions
About Us
Knowledge base
Terrys Fabrics FAQ's
Pre-Sales Queries
Can I order samples by email or phone?
How do I order samples from your website?
What payment methods are available?
Can I pay for goods over the phones?
Do you send samples?
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Product Queries
How do I know what curtain size to order?
Do you sell your fabric as a curtain or blind?
Are fabrics sold as a continuous length?
Can fabric be bought in half metres?
How to use our roman blind kits
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Measuring & Fitting
Measuring for pelmets and wraps
Measuring a window for curtain tracks
Measure window for curtain poles
Measuring a window for curtains
Do you have curtain pole fitting advice?
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Shipping & Delivery
Can my order be shipped outside the UK?
How and when will my order arrive?
Will my order be part shipped?
Do I need to be at home to accept deliveries?
Can I arrange a specific date for delivery?
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Orders
Can I place an order over the phone?
Can I cancel my order?
How do I know my order has been received?
When will payment be taken from my account?
My credit card was refused while ordering
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Returns, Refunds & Exchanges
Can I exchange products I have purchased?
Returning a "no quibble refund" item?
Can I return fabric that I've purchased?
Do I pay for returns?
How do I return my items?
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Technical Issues
I am having problems completing my order
I cannot register an account
The “Find address” button does not work
My address is not listed in the postcode lookup
My voucher code does not work
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Other Queries
Glossary of useful terms
Contact Us
How do I get a VAT receipt?
How do I reclaim VAT for exporting goods?
How is VAT charged on purchased goods?
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Rewards Program
How do I redeem my points?
How do I view my point balance?
How do I earn points?
Who can join?
What is this?
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