Unfortunately our website does not allow you to order goods without VAT at the time of purchase, and so we offer a retrospective system once your goods have been delivered.
Once your goods have been delivered, and you are happy that no items need to be returned, contact us giving your order number and details, and request your VAT refund.
We will then arrange for your VAT refund to be sent to you within 7 working days.
Please feel free to call us should you have any queries regarding this.
Please note that when ordering from Terry's Fabrics if you are exporting goods outside of the EU you will be considered to be the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
If you still need help then please raise a support ticket.