Shipping & Delivery

Can I arrange a specific date for items to be delivered?
At present it is not possible to have an order sent to you at a specific date or to postpone the delivery. We would therefore recommend that you check the...
Thu, 19 May, 2016 at 10:21 AM
Do I need to be at home to accept deliveries?
All our deliveries need to be signed for unless it is a small package which can be sent through Royal Mail and pushed through your letterbox. If you wo...
Thu, 19 May, 2016 at 10:21 AM
Will my order be part shipped?
Traditionally, we would not send orders until they can be met in full. However from time to time, depending on the item, we may be able to arrange p...
Thu, 11 Aug, 2016 at 11:48 AM
How and when will my order arrive?
Estimated delivery times are stated on each product we offer. Items will usually be dispatched within 1-2 working days, subject to availability. Some item...
Thu, 19 May, 2016 at 10:21 AM
Can I order goods to be shipped outside the UK?
At present we only ship goods to destinations in the UK, Ireland and other UK based Islands. For full details of places we ship to, please check out our...
Mon, 30 Oct, 2017 at 5:22 PM
How will my order be shipped?
Depending on the size of your order, there will be a choice of shipping methods: For small orders of tape and other small items, shipping will be by Ro...
Thu, 19 May, 2016 at 10:22 AM
How do I track my delivery?
We use the most appropriate carrier to deliver your goods to you - our main carrier is currently FedEx. However depending upon the items that you have ord...
Tue, 31 Oct, 2017 at 9:16 AM
How long will my M2M blind take to arrive?
Normally our made to measure blinds ship in 10-14 working days. If you still need help then please raise a support ticket. 
Thu, 19 May, 2016 at 10:22 AM
Free shipping is not showing when I add to basket
When your order qualifies for free shipping this will be automatically displayed on the checkout page under the shipping options. If you have a free sh...
Thu, 11 Aug, 2016 at 12:05 PM
Why does my tracking number not work?
If you have just received an email saying your order has been dispatched, then your tracking number will not work immediately. Once the parcel has been pi...
Thu, 19 May, 2016 at 10:22 AM